Terms & Conditions

By placing an order via the online shop, the customer accepts the applicability of the following General Terms and Conditions.

  • All prices are exclusive of VAT. Delivery costs are not included in the price. These additional costs are explicitly stated on the order form.
  • The delivered items remain our property until they have been paid for in full.
  • Our invoices are payable in cash. In default of payment, the amount due shall be increased, by law and without notice, with default interest of 10% as well as damages of 10%.
  • The stated delivery periods are only indicative. We cannot be held liable for any damage caused by non-delivery or late delivery.
  • The offers displayed on the online shop are always without engagement and non-binding, do not constitute an agreement and are only valid as long as stocks last. A binding agreement only comes into existence after our written confirmation.
  • Goods are transported at the risk of the customer. We are not liable for loss, theft or damage during shipment.
  • Complaints or objections must be notified within 14 days of delivery by registered letter under risk of forfeiture of rights. If the complaint is found to be valid, our liability is limited to the exchange of the goods. Any liability of sale is limited to the actual amount paid for the order.
  • Right of withdrawal:
    “The consumer is entitled to notify the seller that he or she wishes to cancel the purchase, without payment of penalty and without stating reasons, within 14 calendar days from the day following the delivery of the product or the conclusion of the service agreement.”
    “The consumer is not entitled to cancel the purchase”: this applies (1) to the delivery of products made to the consumer’s specifications or which are clearly personalised or which, by reason of their nature, cannot be returned or are liable to deteriorate or expire rapidly (2) to the delivery of audio and video recordings and computer software which were unsealed by the consumer (3) to the delivery of publications, periodicals and magazines. For more information, please refer to the information provided under ‘Returns’.
  • Statutory guarantee for customers: Customers are entitled to a two-year statutory guarantee. a) This guarantee only covers a lack of conformity existing from the time of the delivery of the goods. Hence, the following are excluded: – all direct or indirect damage caused after delivery to the goods (e.g. due to oxidation, impact from fall, etc.) and by the goods, including their contents; – parts or accessories that need to be replaced regularly; – defects caused by fire, water damage, lightning, accidents, natural disasters; – defects caused by intentional, negligent or improper use, poor maintenance or abnormal use or use of the appliance in breach of the manufacturer’s instructions; – damage resulting from a commercial, professional or collective use of the appliance. b) The lack of conformity must be notified within two months of detection. c) The guarantee is only valid if the after-sales service of Skull-Bracelets.com has been contacted (details can be viewed at the bottom of this page). If the customer directly contacts the manufacturer, any incurred costs shall be at the customer’s expense. In the event of intervention by a third party not appointed by Skull-Bracelets.com, the guarantee shall lapse. d) The invoice or delivery note represents the guarantee certificate and must be retained by the customer and submitted in original. The guarantee enters into effect on the date of collection or delivery. e) The guarantee is not transferable. Therefore, it shall no longer apply if ownership of the goods changes.
  • Your data shall be stored in a processing database and used for internal, automated processing in the context of responsible customer management and our business operations. You are entitled to access and correct your data based on a simple written request sent to our customer service by email (info@skull-bracelets.com).

The courts of the judicial district of Hasselt have exclusive jurisdiction with respect to all disputes. Only Belgian law is applicable. Information about alternative dispute resolution procedures can be found via this link: http://ec.europa.eu/odr/ but we reserve the right to submit disputes exclusively to the courts.

VAT number: BE 0654.776.724